Need a different size or style, or have a problem with your order? We are here to help. This page explains how exchanges work and where to start.
Can I exchange my ring?
Yes. You can exchange a ring within 60 days of delivery, as long as it is in its original condition. The customer pays the postage to send the ring back to us.
How do I start a return or exchange?
Fill in our return/exchange form with your order number, the ring's SKU and the email address you used for the order. Our team will reply with the next steps.
Which rings are excluded?
Custom and made-to-order rings are excluded, because they are made for you.
What if my ring arrives damaged or not as described?
Contact us at [email protected] with your order number and we will help. Nothing in this policy limits any rights you have under applicable consumer protection laws.
How do I avoid ordering the wrong size?
Tungsten, titanium and ceramic rings cannot be resized, so measure a ring that already fits, or use a Ring Sizer, and check our ring size chart. When you are ready, browse Men's Rings or Men's Wedding Bands.
Read the full Returns and Exchanges policy.
Ready to choose your ring?
Browse men’s rings shipped from Australia, with help available if you need a size or style change.
Open return or exchange form