Shipping for In -Stock Items (All Modern Metal Rings)
We ship all orders via Australia Post and a tracking number will be provided once the order has shipped (where available). Orders over $60 receive free express shipping, and when possible, we ship orders for in-stock items the day we receive payment if ordered before 3pm on a weekday.
Parcel Post for the East Coast is 2-10 business days depending on if you are located within a major city or suburb.
Parcel Post for the West Coast is 3-14 business days depending on if you are located within a major city or suburb.
Express Post is 1-2 business days. If you are in a rural or remote area it may take longer.
Shipping Times For Gold, White Gold, And Platinum Rings
As all of our precious metal rings are custom produced for you, there is a waiting time of approximately 3-6 weeks before your item will be ready to ship. Once the ring is ready, it will be shipped out to you via the shipping method you choose during checkout.
Shipping Times For Custom Titanium Rings
Our custom titanium rings are also made to order, and will be shipped out 1-2 weeks from ordering.
International Shipping
We have shipped hundreds of orders to International customers, and we’re more than happy to help. All international orders receive free standard shipping, and all international orders over $100 receive free express shipping. Please note that currently we are unable to ship precious metal rings internationally, and custom titanium rings will be delayed 1-2 weeks due to their being custom made to order.
Foreign Duties/Taxes
Because our rings are sent from our warehouse in Australia, higher value orders may incur duties/taxes from your customs. These will need to be paid to customs before you can receive your order. Unfortunately, due to the number of countries that we ship to, we cannot determine what duties may be levied in your country.
Payment Options
PayPal
PayPal is the world’s leading payment solution, with over 127 million users worldwide. Not only is it secure, but it means that you don’t share your payment details with anyone except PayPal themselves, and you can use credit cards or bank transfers to pay.
Visa, Mastercard
For credit cards, we offer two secure payment options. You can either select PayPal, which will take you to a PayPal checkout where you can pay securely via Visa or Mastercard, or you can use our onsite merchant facility (secured by Comodo).
Precious Metal Rings
For high value orders and precious metal rings, we may require that proof of ownership of a credit card be supplied to us. For those orders, we may request that the purchaser scan and email to us a photocopy of their driver’s licence for proof of identity and ownership of the credit card. The name on the licence must match the name on the credit card being used.
